Terms of Service

Last updated: November 17, 2025

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the www.joannapustilnik.com website (the “Website”), operated by Joanna Pustilnik (“I”, “me”, “my”) as they contain important information regarding limitations of my liability. Your access to and use of this Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users, and others, who wish to access or use the Website.

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By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you do not have permission to access or use the Website.

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Our Offers and Pricing

I offer goods, services, and digital products on this Website.

The price of these goods, services, and digital products can be found listed on the Website. Prices include all applicable taxes and fees.

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Purchases

When you make a purchase on the Website, you will choose a third-party payment processor to collect your payment information and process your payment. Currently, third-party processors may include PayPal, Square, and Stripe. I am not responsible for the collection, use, sharing, or security of your billing information by these third-party payment processors.

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You represent and warrant that you have the legal right to use the payment method(s) you provide and that the information supplied to me and the third-party payment processors is true, correct, and complete.

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Cancellation Policy

I do not allow cancellations of purchases made on this Website. I reserve the right to cancel any purchase at my discretion, including for reasons of fraud, inaccuracies, or unavailability. If I cancel your purchase, you will receive a full refund.

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Refund Policy

I do not offer refunds on any purchases made on this Website, except in cases where I cancel the purchase as noted above.

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Advance Payments

I may request an advance payment on certain purchases to cover expenses. Advance payments are non-refundable unless the purchase is canceled by me.

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No Warranty on Purchases

All items or services displayed or sold on this Website are provided “as is.” No warranty, express or implied (including any implied warranty of merchantability, satisfactory quality, or fitness for a particular purpose) applies to any items or services displayed or sold on this Website.

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Remedies

You agree that your sole and exclusive remedy for any breach of these Terms regarding your purchase is to pursue dispute resolution as outlined in the “Governing Law, Severability, Dispute Resolution, Venue, and Class Action Waiver” section below.

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Prohibited Uses

You agree to use this Website in compliance with all applicable laws and these Terms. Prohibited uses include, but are not limited to:

• Impersonating me or my representatives

• Misrepresenting your identity or affiliation

• Sending spam, junk mail, or other unsolicited advertising

• Interfering with the Website’s operation or another user’s experience

• Using automated tools to access or copy Website content without permission

• Introducing viruses or other harmful software

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No Warranty on Website

This Website is provided “as is.” No warranty, express or implied, applies to the Website.

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Availability, Errors, and Inaccuracies

I am not liable for the availability, errors, or inaccuracies of information, products, or services on this Website. I reserve the right to correct errors, update content, and adjust pricing as needed.

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Damages and Limitation of Liability

In no event shall I be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising from your use of this Website. My aggregate liability is limited to the fees you paid in connection with your transaction(s) on this Website.

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Intellectual Property and DMCA

All content on this Website (logos, designs, text, graphics, software, sound files, etc.) is the property of Joanna Pustilnik or third parties and is protected by intellectual property laws.

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If you believe your intellectual property has been infringed, you may submit a notice titled “Infringement of Intellectual Property Rights - DMCA” to: joanna@joannapustilnik.com. Please include:

• Your electronic signature

• A description of the work and the URL

• Your contact information

• A statement of good faith belief that the use is unauthorized

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Industry Standards

I subscribe to the Commission on Dietetic Registration Scope of Practice: https://www.cdrnet.org/scope

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Governing Law, Dispute Resolution, and Class Action Waiver

These Terms shall be governed by the laws of the Commonwealth of Virginia, without regard to conflict of laws provisions.

Any dispute arising out of or related to these Terms shall be resolved in a court of competent jurisdiction in Virginia.

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You and I agree that claims may only be brought in an individual capacity, not as a plaintiff or class member in any class or representative action.

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Changes to Terms of Service

I reserve the right to update these Terms at any time. Updates will be posted on this Website.

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Questions

If you have any questions about these Terms of Service, please contact me at joanna@joannapustilnik.com.